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Introduction
grexalonyrshuneu ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our decoration services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
For the purposes of UK GDPR, the data controller is grexalonyrshuneu, located at Empire Business Park, Burnley BB12 6LT, United Kingdom.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Event details and decoration preferences
- Payment information for service transactions (processed securely through third-party payment processors)
- Communications and correspondence with us
- Website usage data through cookies (see our Cookies Policy)
Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Contract: To fulfil our contract with you for decoration services
- Consent: When you have given clear consent for us to process your data for specific purposes (e.g., marketing communications)
- Legitimate Interests: For business operations, customer service, and website functionality
- Legal Obligation: To comply with UK legal requirements (e.g., tax records)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our decoration services
- Process transactions and manage your orders
- Communicate with you about your inquiries and bookings
- Send you updates about our services and special offers (only with your explicit consent)
- Respond to your comments, questions, and requests
- Comply with legal obligations
- Prevent fraud and ensure website security
Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service providers who assist us in operating our business (e.g., payment processors, hosting providers)
- Legal authorities when required by law or to protect our rights
- Business partners only with your explicit consent
We do not transfer your personal data outside the UK or EEA unless adequate safeguards are in place.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain customer data for 7 years after the last transaction, in accordance with UK tax and accounting requirements.
Data Protection
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction, in accordance with UK GDPR requirements. However, no method of transmission over the Internet is completely secure.
Your Rights Under UK GDPR
Under UK data protection laws, you have the following rights:
- Right of Access: Request a copy of your personal data we hold
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal information (subject to legal obligations)
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below. We will respond within one month.
Information Commissioner's Office
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. Visit ico.org.uk for more information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: talk@grexalonyrshuneu.world
Phone: +44 7932 977974
Address: Empire Business Park, Burnley BB12 6LT, United Kingdom